This Privacy Policy explains how Remote Sales Academy ("we", "us", or "our") collects, uses, shares, and protects personal information when you visit our website, book a consultation, or enroll in our programs.
1. Information We Collect
- Information you provide: name, email, phone, billing details, application answers, and any information you share during coaching.
- Automatic information: IP address, device type, browser, pages visited, and referral source, collected via cookies and similar technologies.
- Third-party information: data from scheduling, payment, financing, and analytics providers used to deliver our Services.
2. How We Use Your Information
- To deliver, personalize, and improve our Services.
- To process payments and financing applications via approved partners.
- To schedule consultations and communicate with you.
- To send marketing emails (you can opt out at any time).
- To comply with legal obligations and enforce our Terms.
3. Legal Bases (GDPR/UK GDPR)
Where applicable, we rely on the following legal bases: contract performance, legitimate interests, consent (for marketing and non-essential cookies), and legal obligation.
4. Sharing Your Information
We do not sell your personal information. We share data only with:
- Service providers (hosting, CRM, scheduling, payment processors, financing partners, analytics, email).
- Professional advisors (legal, accounting).
- Authorities when required by law.
5. Cookies
We use essential cookies to operate the site and optional analytics or marketing cookies to understand usage and improve experience. You can control cookies via your browser settings.
6. Data Retention
We retain personal data only as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location (e.g., EU, UK, California), you may have the right to access, correct, delete, port, restrict, or object to processing of your personal data, and to withdraw consent. Contact us to exercise these rights.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
9. International Transfers
Your information may be processed in countries outside your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
10. Children
Our Services are not directed to children under 18, and we do not knowingly collect personal information from children.
11. Changes
We may update this Privacy Policy from time to time. The "Last updated" date will reflect any changes.
12. Contact
For privacy questions or requests, email privacy@remotesalesacademy.com.